Privacy Notice

Effective date: 02/03/2026 1. Who we are Little Starlings Nursery is operated as a sole trader by Elizabeth Sammut. Address: Endlesham Hall, Endlesham Church Hall, 48 Endlesham Road, London SW12 8JL Email: little-starlings@hotmail.co.uk Telephone: 07803 324821 For the purposes of data protection law, Little Starlings Nursery is the data controller. This means we are responsible for how your personal information is used and kept safe. 2. The information we collect We may collect and process the following personal information: When you make an enquiry Parent or guardian name Email address Telephone number Child’s first name Proposed start date Information you include in enquiry forms Booking details for nursery visits When a place is offered or accepted Home address Emergency contact details Child’s date of birth Medical information relevant to care Dietary requirements Developmental information Safeguarding information where required Funding eligibility information Payment and invoicing details Website and online systems When you visit our website, we may collect: IP address Browser type Pages visited Form submissions Booking activity This information may be collected through cookies or secure third-party systems used for bookings, communication and analytics. 3. How we use your information We use personal information to: Respond to your enquiries Arrange nursery tours Assess availability and suitability Provide childcare services Meet safeguarding obligations Comply with Early Years Foundation Stage requirements Process payments and funding Communicate important nursery information If you choose to opt in, we may also use your email address to send: The Nursery Readiness Checklist Availability updates Open day invitations Occasional helpful nursery news We do not sell or share your information for advertising purposes. 4. Lawful basis for processing Under UK GDPR, we rely on the following lawful bases: Legitimate interest To respond to enquiries and provide information about our services. Contract To provide childcare services once a place has been agreed. Legal obligation To meet safeguarding, Ofsted and statutory childcare requirements. Consent Where you have opted in to receive marketing emails, text messages or agreed to the use of photographs. You may withdraw consent at any time. 5. Marketing communications If you choose to receive updates from us, we will send occasional emails about nursery availability, events and helpful guidance. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly. We only send marketing communications where you have given consent. 6. Text messages If you choose to receive text messages, we may send messages relating to: Your enquiry Tour confirmations or reminders Availability updates Message frequency varies. You can reply STOP at any time to opt out. 7. Sharing your information We only share personal data where necessary and with trusted service providers. These may include: Booking and scheduling systems Email communication platforms Payment processors Funding and local authority systems Ofsted or regulatory authorities where required by law All service providers are required to process data securely and in accordance with data protection law. 8. Safeguarding and regulatory compliance As a registered childcare provider, we are legally required to collect and retain certain information to comply with: Early Years Foundation Stage framework Ofsted regulations Local authority guidance Safeguarding legislation Some information may need to be shared with safeguarding authorities where legally required. 9. How long we keep your data We only retain personal information for as long as necessary. This includes statutory retention periods required for childcare providers, safeguarding records and financial documentation. Enquiry information may be retained for a reasonable period in case of follow-up communication. 10. Photographs and media We will always seek written consent before using photographs of children for promotional purposes. You may withdraw photo consent at any time. 11. Data security We take appropriate measures to protect personal information, including: Secure digital systems Password-protected access Staff confidentiality training Secure storage of physical records 12. Your rights Under UK data protection law, you have the right to: Request access to your personal data Request correction of inaccurate data Request deletion where appropriate Restrict or object to processing Withdraw consent at any time To exercise your rights, please contact us at: little-starlings@hotmail.co.uk You also have the right to lodge a complaint with the Information Commissioner’s Office: www.ico.org.uk 13. Cookies Our website may use cookies to improve functionality and monitor website performance. You can control cookie preferences through your browser settings. Further information is available in our Cookie Policy. 14. Changes to this policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.